CHECKING YOUR ACCOUNT
PLACING AN ORDER
REGISTERING FOR LOGIN
RoHS COMPLIANT PRODUCTS
SITE SECURITY
RETURNING CUSTOMERS

1. RETURNING CUSTOMERS
If you already a log-in for the website, you will be prompted for your email address(user name) and password. If you have forgotten your password, click on “Click here if you’ve forgotten your password” to your password hint. If you still cannot recall the password, click on “click here and we will email you instructions” to receive instructions on how to reset your password
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2. PLACING AN ORDER
Note: Anywhere a red asterisk (*) appears, the field following the asterisk is mandatory. You may also click on Terms, Conditions and Notices at any time for more information.
Locate the product you wish to order. You may click Add to Favorites (highlighted by the yellow star) to help you easily locate this item anytime you log into the store.
To purchase an item or items, enter the quantity desired in the empty box next to Add to Cart, then click Add to Cart. The products in your cart will be saved until you check out. Once you add a product, you will see the contents of your cart. You may proceed to checkout, or continue shopping. When all the items you wish to purchase have been added to your cart, click on the shopping cart icon and text at the top of the web page. You will then see the contents of your cart, and can proceed to checkout.
If this is your first time checking out on our website, you will be required to populate shipping information and billing information. You will also be required to select a shipping method. If you have a coupon code, you may enter it on this screen. You will have the option to review your order and payment method prior to confirming your checkout.
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3. REGISTERING FOR LOGIN
To register, click on the Register link
Enter your information in the required fields, and click continue. If you are a returning customer click on the Returning Customer link at the bottom of the page. Once a registration is created, you will be returned to the page you were viewing prior to registration.
Registration is only necessary one time. Registration makes any future shopping trips much faster and allows you to check the status, open orders, or your ordering history quickly and easily. Note: During the registration process, any field with a red asterisk (*) is required to complete
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4. CHECKING YOUR ACCOUNT
You may log in at any time and click on My Account to see any open order, closed orders, and my favorites. You can also update your email address/password, and add /change your password hint.
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5. RoHS COMPLIANT PRODUCTS
We've worked extensively with our manufacturers to determine which soldering products meet current RoHS requirements. These products are marked with this label throughout the catalog. For further information on a specific item please call customer service.
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6. SITE SECURITY:
We have appropriate security measures in place within our physical facility to prevent the loss, misuse or alteration of any information contained in a quotation or purchase.
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